dump is being generated

WARNING: An unexpected error has occurred and a Watson dump is being generated: Failed to find the mailbox.

In this post I’m going to address a very common problem many new Exchange 2010 Administrators face.

When running commands such as Test-OutlookWebServices on an Exchange 2010 CAS you will receive the following error:

[PS] C:\>Test-OutlookWebServices
WARNING: An unexpected error has occurred and a Watson dump is being generated: Failed to find the mailbox. Mailbox =’extest_0f9a03d82a6d4@destination.local’.
Failed to find the mailbox. Mailbox = ‘extest_0f9a03d82a6d4@destination.local’.
+ CategoryInfo : NotSpecified: (:) [Test-OutlookWebServices], MailboxNotFoundException
+ FullyQualifiedErrorId : Microsoft.Exchange.Monitoring.MailboxNotFoundException,Microsoft.Exchange.Management.SystemConfigurationTasks.TestOutlookWebServicesTask

This is probally the first time you have run the Test command isn’t it? In Exchange 2010 you need a test mailbox to perform tests with. This can be created using the new-TestCasConnectivityUser.ps1 powershell script Microsoft provides us with Exchange 2010.

All you need to do is navigate to the Scripts directory:

C:\Program Files\Microsoft\Exchange Server\V14\Scripts

Then run .\new-TestCasConnectivityUser.ps1

Provide the test mailbox a password when prompted…

Easy?

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